4finger Privacy Policy — Protection of Malaysian User Information
This Privacy Policy explains how 4finger collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Last updated: 2026.
1. Information We Collect
When you register and use the 4finger platform, we collect various categories of information to provide a secure, efficient, and relevant service. The types of data collected include:
Account & Identity Information
- Full name, date of birth, and identification number (MyKad) for identity verification purposes.
- Email address and phone number used during registration.
- Username and password set by you (stored in encrypted form).
- Shipping or address information when needed for verification purposes.
Payment Information in Malaysian Ringgit
- Malaysian bank account details registered for deposits and withdrawals in Malaysian Ringgit (RM).
- Transaction records including date, amount, and payment methods such as DuitNow or FPX.
- Payment information is not stored in full—bank account numbers are kept masked for security.
Device & Browser Information
- IP address, device type, operating system, and browser version used.
- General location data based on IP address to ensure geographic compliance.
- Activity logs such as login times, pages visited, and actions taken on the platform.
2. Purpose of Information Use
All information collected by 4finger is solely used for legitimate purposes related to providing platform services. We do not use your information beyond the scope stated below:
- Account Verification: To verify user identity in compliance with anti-fraud and anti-money laundering regulations.
- Transaction processing: To verify deposits, process withdrawals, and keep accurate financial records in RM.
- Platform security: Used to detect suspicious activity, prevent unauthorized access, and protect the integrity of user accounts.
- Service Improvements: To analyze usage patterns in aggregate and improve user experience on the 4finger platform.
- Service communications: To send important notices regarding accounts, transactions, and policy changes via email or platform notifications.
- Customer support: To assist you with technical issues or inquiries related to your account and transactions.
4finger will not use your personal information for third-party marketing or sell it to any external companies without your consent.
3. Use of Cookies & Tracking
The 4finger platform uses cookies and similar tracking technologies to enhance user experience and ensure proper platform function. Cookies are small data files stored on your device when you visit our platform.
The types of cookies we use include:
- Essential cookies: Required for basic platform functions like login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: Collecting data on how users interact with the platform — such as most visited pages — to help us improve browsing experience.
- Functional Cookies: Stores user preferences such as language and display settings to provide a more personalized experience on return visits.
You can manage cookie settings via your browser. However, disabling essential cookies might affect your ability to access certain platform features. 4finger does not use third-party cookies for advertising purposes.
4. Data Storage, Security & Sharing
How We Protect Your Data
All 4finger user personal data is stored on servers protected by industry-standard SSL encryption. Access to personal data is granted only to staff who require it to perform legitimate duties, and all access is logged for audit purposes.
Passwords are stored as one-way hashes and cannot be read by anyone, including our staff. Sensitive payment information is stored in masked format, with only necessary parts for transaction processing unmasked.
We conduct regular security reviews to ensure our data protection systems remain aligned with industry best practices.
Sharing with Third Parties
4finger does not sell or rent users’ personal information to third parties. However, we may share information as required under the following limited circumstances:
- Verified payment processors for handling deposits and withdrawals in RM.
- Competent Malaysian authorities when required by law or court order.
- Technical service providers bound by strict confidentiality agreements to operate the platform.
All third parties we engage with are required to comply with data protection standards equivalent to this Privacy Policy.
5. User Rights over Personal Data
As a registered 4finger user, you have the following rights regarding your personal data we hold:
- Access Rights: You have the right to request a copy of the personal information we hold about you. This request can be submitted via email to [email protected] and will be processed within a reasonable timeframe.
- Correction Rights: If you find that any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. Some corrections may require verification through supporting documents.
- Deletion Rights: You may request the deletion of your account and personal information, subject to our legal obligation to retain certain financial records for the period required under Malaysian regulations.
- Right to Restrict Processing: In certain circumstances, you may request us to limit the processing of your information, for example while a dispute investigation is ongoing.
- Objection Rights: You may object to the processing of your data for purposes unrelated to basic platform functions.
To submit any privacy-related requests, please contact us via email at [email protected], stating the type of request and your account details. We will acknowledge receipt within three business days.
6. Policy Changes & Contacting Us
4finger reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or how we handle user information. Significant changes will be communicated to users via platform notices or registered email.
The latest version of this Privacy Policy will always be available on this page with a clear update date. You are encouraged to review this page regularly. Continued use of 4finger after any changes constitutes acceptance of the updated policy.
This Privacy Policy is governed by applicable Malaysian laws, including the Personal Data Protection Act 2010 (PDPA). Any disputes regarding privacy and data protection shall be resolved in accordance with relevant Malaysian legal provisions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 4finger handles your personal data, please contact us at:
- Email: [email protected]
- Section Frequently Asked Questions for instant answers to common inquiries.